Source Code Escrow

For Software as a Service (SaaS) and cloud providers, source code escrow is critical to protecting clients.  In the event of a business disruption which leaves a company unable to provide contracted services, clients want assurances that the software they use to run their critical business functions will be available to them.

Escrow Services for Providers

Source code escrow services provide them this assurance.  As a service provider you dictate the terms by which Integrity may release your source code to your clients.  Source code escrow agreements show good faith on the part of the SaaS provider and put the client at ease knowing a business disruption at the SaaS provider doesn’t mean a lengthy process to identify a new vendor and perform a data conversion.

Benefits to the Provider

  • Source code is held by an independent third party until an event occurs instead of the client
  • Strict security controls are in place to protect the source code
  • Increased competitiveness against in-house software solutions
  • Predetermined criteria is defined for release of the code to eliminate lengthy disputes

 

Escrow Services for Clients

Source code escrow services ensure that if your SaaS or cloud provider has financial difficulties, decides to exit the business or has other disruptions you’ll still have access to the source code and applications.  With this source code you can choose to use run the software in another location to keep your business running.

Benefits to Clients

  • Assurance that access to critical business software is maintained
  • Predetermined release criteria ensure quick turnaround to keep your business moving forward
  • Quarterly reporting to ensure the SaaS provider is keeping the source code repository up to date

Thinking about exit strategies is not pleasant when starting a new relationship with a client or vendor.  However it’s the only way to ensure both parties are protected in the event of unforeseen circumstances.  Using a neutral 3rd party for source code escrow ensures the interests of both parties are addressed fairly and expeditiously.